Frequently Asked Question

About us

Who is BZM Graphics?

bZm Graphics is a digital Post-Production Company specialising in Beauty, Fashion, E-Commerce and Advertising Content. We offer Photo Retouching, Video Editing, 3D, and CGI services. With over 250 expert photo retouchers, video editors, and 3D artists, we support leading e-commerce, brands, retailers, and photo studios globally. Established in 2015, our main objective is to offer our clients the highest quality. Expect Great Quality, High-Volume Post-Production, On Time Delivery, and more once you choose bZm Graphics

Who are our services designed for?

BZM Graphics is for e-commerce businesses, brands, retailers, and photo studios that require high-quality post-production services. Our clients range from those needing expert background removal, clipping path, ghost mannequin, e-commerce retouching, editorial retouching, and color correction To those seeking comprehensive video editing, 3D, CGI, and graphical process outsourcing solutions.

How long has BZM Graphics been in business?

BZM Graphics has been in business since 2015.

Where is BZM Graphics located?

bZm Graphics was founded in Bangladesh and has other offices in two different locations: Texas, USA, and UAE.

Services

Do you offer 3D modeling and video editing?

Yes, BZM Graphics offers 3D modeling services as part of our CGI capabilities, as well as comprehensive video editing services, including editing product videos to enhance their quality and presentation.

Can we edit models in product images?

Yes, BZM Graphics can edit models, including tasks such as retouching and refining digital models as part of our comprehensive editing services.

How do we integrate into your workflow?

BZM Graphics can work with you to integrate our post-production workflow into your own processes. Please contact us to discuss specific integration options.

Does BZM Graphics offer a dedicated server?

We offer clients reliable storage to send and receive their data. If the data volume is large, we offer clients a dedicated server or cloud drive without any extra cost.

Which image file types can I upload?

You can upload any kinds of files that are specifically for images, videos, and 3D. For other formats, please contact us to discuss compatibility.

Pricing & Payment

Does BZM Graphics offer a free trial?

Yes, BZM Graphics offers a free trial to potential clients.

What does our service cost?

The cost of our services depends on the complexity of the editing tasks and the volume of work involved. For a customized quote tailored to your needs, please reach out to us directly.

How do I pay?

Accept payments through all world-renowned payment gateways like PayPal, Stripe, and Bank/Wire Transfers.

Do I have to pay for corrections?

We provide corrections as part of our service. We don't make extra charges for it, and every correction comes within 3 hours. Please refer to our terms and conditions for details on any additional charges.

Do you offer 3D modeling and video editing?

Yes, BZM Graphics offers 3D modeling services as part of our CGI capabilities, as well as comprehensive video editing services, including editing product videos to enhance their quality and presentation.

Support & Workflow

How can I send my images to BZM Graphics?

You can send your images to BZM Graphics via our secure file upload portal, and cloud storage like WeTransfer, Dropbox, and FTP. If you need additional guidance on uploading, feel free to contact us.

How soon can you start working on my images?

BZM Graphics can start working on your images as soon as they are received and reviewed. The exact start time may vary depending on our current workload and the complexity of your project.

How fast can BZM Graphics start working on my images?

BZM Graphics can begin working on your images shortly after they are received and reviewed. The exact start time may vary depending on the project's complexity and current workload.

Can BZM Graphics automatically retrieve my images?

Yes, BZM Graphics offers automatic retrieval of images. If you have any existing workflow that provides an API or any kind of URL, our system will automatically download, process, and send back to you.

Security

How will you protect my intellectual property?

Yes, BZM Graphics takes measures to protect your intellectual property. We use secure methods to handle and store your data, and we respect your ownership rights.

Will my data be secure?

BZM Graphics is committed to protecting your data using commercially acceptable means. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to ensure your data's security, we cannot guarantee absolute protection.

Can BZM Graphics store my data?

Yes, BZM Graphics can store your data as a backup for up to 3 months. We prioritize data privacy and security to ensure your information is protected.